Last Updated: 10/10/24
At Seaborn Soul, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, and share your data when you visit our website, make a purchase, or contact us. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect and process the following types of information:
- Personal Information: When you make a purchase or contact us, we may collect personal details such as your name, email address, billing address, and payment information.
- Technical Data: We may collect data about your device, browser type, IP address, and website usage through cookies and similar tracking technologies.
- Communication Data: If you contact us via email, we may keep a record of your correspondence.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To Process Orders: We use your personal details to process payments, fulfill orders, and provide customer support.
- To Improve Our Services: We analyze website usage data to enhance user experience and optimize our services.
- To Communicate with You: We may use your contact details to send order confirmations, respond to inquiries, or notify you about important updates. If you subscribe to our newsletter, we may send marketing emails related to Seaborn Soul. You can unsubscribe at any time.
- To Comply with Legal Obligations: We may process your data to comply with applicable laws and regulations.
3. Sharing Your Information
We do not sell or share your personal information with third parties, except in the following circumstances:
- Service Providers: We may share your data with trusted service providers who help us operate our website, process payments, or deliver digital products. These third parties are required to keep your information confidential and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information if required by law, to enforce our policies, or protect our rights and safety.
4. Cookies and Tracking Technologies
Seaborn Soul uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us understand how you interact with our site. You can manage your cookie preferences through your browser settings.
For more information on how we use cookies, please see our Cookie Policy.
5. Data Security
We take reasonable steps to protect your personal data from unauthorized access, use, or disclosure. However, please note that no online transmission or storage method is completely secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can ask us to correct or update your information if it is inaccurate or incomplete.
- Deletion: You can request that we delete your personal data, subject to certain conditions.
- Restriction: You can ask us to limit the processing of your data under specific circumstances.
- Objection: You can object to the processing of your data for direct marketing purposes.
- Data Portability: You can request the transfer of your personal data to another service provider.
To exercise any of these rights, please contact us at info@seabornsoul.com.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the date of the last revision will be indicated at the top.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: info@seabornsoul.com
We aim to respond to all inquiries within 48 hours, Monday to Friday.